RETURNS

Orders from our online shop can be returned within 30 days. The personal return directly in our stores in Merano or Appiano is free of charge, for returns by our logistic supplier will be charged to the buyer and can, depending on the quantity an size of the return, between 10€ - 20€ from Europe and 50€ - 80€ from non-EU countries. All expenses will be deducted from the refund of the puchase amount, which will be made within the following 14 days.
The items have to be unworn, unwashed and have to be in their original condition, tags and packaging included. As soon as the package arrives at our office, we will check the condition of the product and initiate the recompense. The refund is conducted solely through the used payment method.

For returns please contact us at studio@gluecklich.it and we will send you all the informations you need.